Runa incident

Dehner DE orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on June 30, 2026 affecting Gift Processing, lasting 8d 23h. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2026, 08:57 PM UTC
Resolved
Jul 09, 2026, 08:23 PM UTC
Duration
8d 23h
Detected by Pingoru
Jun 30, 2026, 08:57 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Jun 30, 2026, 08:57 PM UTC

    We are currently investigating an issue causing some orders of Dehner DE (DHNER-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Jul 09, 2026, 07:23 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved Jul 09, 2026, 08:23 PM UTC

    This incident has been resolved.