Runa incident

JCPenney US orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on June 24, 2026 affecting Gift Processing, lasting 6d 17h. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2026, 01:40 PM UTC
Resolved
Jul 01, 2026, 06:46 AM UTC
Duration
6d 17h
Detected by Pingoru
Jun 24, 2026, 01:40 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Jun 24, 2026, 01:40 PM UTC

    We are currently investigating an issue causing some orders of JCPenney US (JCPENY-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Jul 01, 2026, 06:46 AM UTC

    This incident has been resolved.