Runa experienced a minor incident on June 10, 2026 affecting Gift Processing, lasting 2h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Gift Processing
Update timeline
- investigating Jun 10, 2026, 10:59 PM UTC
We are currently investigating an issue causing some orders of Cultura FR (CLTRA-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
- monitoring Jun 11, 2026, 12:37 AM UTC
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
- resolved Jun 11, 2026, 01:37 AM UTC
This incident has been resolved.