Runa incident

EIS.de DE orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on May 22, 2026 affecting Gift Processing, lasting 25d 13h. The incident has been resolved; the full update timeline is below.

Started
May 22, 2026, 06:05 PM UTC
Resolved
Jun 17, 2026, 07:21 AM UTC
Duration
25d 13h
Detected by Pingoru
May 22, 2026, 06:05 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating May 22, 2026, 06:05 PM UTC

    We are currently investigating an issue causing some orders of EIS.de DE (EIS-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Jun 17, 2026, 07:21 AM UTC

    This incident has been resolved.