Runa incident

Just Eat UK orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on May 22, 2026 affecting Gift Processing, lasting 3h 13m. The incident has been resolved; the full update timeline is below.

Started
May 22, 2026, 03:05 PM UTC
Resolved
May 22, 2026, 06:18 PM UTC
Duration
3h 13m
Detected by Pingoru
May 22, 2026, 03:05 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating May 22, 2026, 03:05 PM UTC

    We are currently investigating an issue causing some orders of Just Eat UK (JEAT-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 22, 2026, 05:18 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 22, 2026, 06:18 PM UTC

    This incident has been resolved.