Runa incident

Otto DE orders are failing

Minor Ongoing View vendor source →

Runa is currently experiencing a minor incident affecting Gift Processing, which began 1h ago. The vendor's full update timeline is below.

Started
May 21, 2026, 07:44 PM UTC
Resolved
Ongoing
Duration
● 1h 20m
Detected by Pingoru
May 21, 2026, 07:44 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating May 21, 2026, 07:44 PM UTC

    We are currently investigating an issue causing some orders of Otto DE (OTTO-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.