Runa incident

Mugsy US orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on January 28, 2026 affecting Gift Processing, lasting 156d. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2026, 01:43 PM UTC
Resolved
Jul 03, 2026, 02:29 PM UTC
Duration
156d
Detected by Pingoru
Jan 28, 2026, 01:43 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Jan 28, 2026, 01:43 PM UTC

    We are currently investigating an issue causing some orders of Mugsy US (MUGSY-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.