Runa incident

Samsonite PL orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on March 9, 2026 affecting Gift Processing, lasting 135d 13h. The incident has been resolved; the full update timeline is below.

Started
Mar 09, 2026, 08:18 AM UTC
Resolved
Jul 22, 2026, 09:22 PM UTC
Duration
135d 13h
Detected by Pingoru
Mar 09, 2026, 08:18 AM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Mar 09, 2026, 08:18 AM UTC

    We are currently investigating an issue causing some orders of Samsonite PL (SAMSON-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.