Runa incident

Samsonite PL orders are failing

Started
Mar 09, 2026, 08:18 AM UTC
Resolved
Ongoing
Duration
● 55d 16h
Detected by Pingoru
Mar 09, 2026, 08:18 AM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Mar 09, 2026, 08:18 AM UTC

    We are currently investigating an issue causing some orders of Samsonite PL (SAMSON-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Looking to track Runa downtime and outages?

Pingoru polls Runa's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Runa reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Runa alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Runa for free

5 free monitors · No credit card required