Runa incident

Steam IE orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on March 22, 2026 affecting Gift Processing, lasting 79d 23h. The incident has been resolved; the full update timeline is below.

Started
Mar 22, 2026, 04:00 PM UTC
Resolved
Jun 10, 2026, 03:23 PM UTC
Duration
79d 23h
Detected by Pingoru
Mar 22, 2026, 04:00 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Mar 22, 2026, 04:00 PM UTC

    We are currently investigating an issue causing some orders of Steam IE (STEAM-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Jun 10, 2026, 03:23 PM UTC

    This incident has been resolved.