Runa incident

MANGO IT orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on May 20, 2026 affecting Gift Processing, lasting 5h 25m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 12:04 PM UTC
Resolved
May 20, 2026, 05:29 PM UTC
Duration
5h 25m
Detected by Pingoru
May 20, 2026, 12:04 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating May 20, 2026, 12:04 PM UTC

    We are currently investigating an issue causing some orders of MANGO IT (MANGO-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved May 20, 2026, 05:29 PM UTC

    This incident has been resolved.