Runa incident

Roblox US orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on May 19, 2026 affecting Gift Processing, lasting 10h 5m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2026, 08:57 PM UTC
Resolved
May 20, 2026, 07:03 AM UTC
Duration
10h 5m
Detected by Pingoru
May 19, 2026, 08:57 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating May 19, 2026, 08:57 PM UTC

    We are currently investigating an issue causing some orders of Roblox US (ROBLOX-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved May 20, 2026, 07:03 AM UTC

    This incident has been resolved.