Runa incident

Kinepolis Food & Drink Voucher BE orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on April 22, 2026 affecting Gift Processing, lasting 23d 7h. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2026, 10:39 AM UTC
Resolved
May 15, 2026, 05:49 PM UTC
Duration
23d 7h
Detected by Pingoru
Apr 22, 2026, 10:39 AM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Apr 22, 2026, 10:39 AM UTC

    We are currently investigating an issue causing some orders of Kinepolis Food & Drink Voucher BE (KINPOL-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved May 15, 2026, 05:49 PM UTC

    This incident has been resolved.