Runa incident

Xbox Game Pass Ultimate 1M US orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on April 22, 2026 affecting Gift Processing, lasting 10h 58m. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2026, 04:12 AM UTC
Resolved
Apr 22, 2026, 03:11 PM UTC
Duration
10h 58m
Detected by Pingoru
Apr 22, 2026, 04:12 AM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Apr 22, 2026, 04:12 AM UTC

    We are currently investigating an issue causing some orders of Xbox Game Pass Ultimate 1M US (XBOX1-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Apr 22, 2026, 03:11 PM UTC

    This incident has been resolved.