Runa incident

Apple - ES orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on May 18, 2026 affecting Gift Processing, lasting 10h 57m. The incident has been resolved; the full update timeline is below.

Started
May 18, 2026, 06:14 AM UTC
Resolved
May 18, 2026, 05:12 PM UTC
Duration
10h 57m
Detected by Pingoru
May 18, 2026, 06:14 AM UTC

Affected components

Gift Processing

Update timeline

  1. investigating May 18, 2026, 06:14 AM UTC

    We are currently investigating an issue causing some orders of Apple - ES (APPLEC-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved May 18, 2026, 05:12 PM UTC

    This incident has been resolved.