Runa incident

thredUP US orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on May 9, 2026 affecting Gift Processing, lasting 2d 3h. The incident has been resolved; the full update timeline is below.

Started
May 09, 2026, 12:33 PM UTC
Resolved
May 11, 2026, 04:07 PM UTC
Duration
2d 3h
Detected by Pingoru
May 09, 2026, 12:33 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating May 09, 2026, 12:33 PM UTC

    We are currently investigating an issue causing some orders of thredUP US (THRED-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved May 11, 2026, 04:07 PM UTC

    This incident has been resolved.