Runa incident

The Entertainer UK orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on May 7, 2026 affecting Gift Processing, lasting 3h 6m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2026, 07:59 AM UTC
Resolved
May 07, 2026, 11:05 AM UTC
Duration
3h 6m
Detected by Pingoru
May 07, 2026, 07:59 AM UTC

Affected components

Gift Processing

Update timeline

  1. investigating May 07, 2026, 07:59 AM UTC

    We are currently investigating an issue causing some orders of The Entertainer UK (TENT-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved May 07, 2026, 11:05 AM UTC

    This incident has been resolved.