Runa incident

Microsoft Xbox Game Pass Ult 1M ESD NO orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on January 9, 2026 affecting Gift Processing, lasting 101d 21h. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2026, 02:44 PM UTC
Resolved
Apr 21, 2026, 12:20 PM UTC
Duration
101d 21h
Detected by Pingoru
Jan 09, 2026, 02:44 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Jan 09, 2026, 02:44 PM UTC

    We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 1M ESD NO (MSGU1-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.