Runa incident

El Corte Inglés ES orders are failing

Started
May 05, 2026, 03:28 PM UTC
Resolved
Ongoing
Duration
● 1h 59m
Detected by Pingoru
May 05, 2026, 03:28 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating May 05, 2026, 03:28 PM UTC

    We are currently investigating an issue causing some orders of El Corte Inglés ES (ELCOR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 05, 2026, 04:14 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. investigating May 05, 2026, 05:03 PM UTC

    We are currently investigating an issue causing some orders of El Corte Inglés ES (ELCOR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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