Runa incident

Swarovski UK orders are failing

Minor Ongoing View vendor source →

Runa is currently experiencing a minor incident affecting United Kingdom, which began 12h ago. The vendor's full update timeline is below.

Started
Oct 15, 2026, 04:15 PM UTC
Resolved
Ongoing
Duration
● 11h 38m
Detected by Pingoru
Oct 15, 2026, 04:15 PM UTC

Affected components

United Kingdom

Update timeline

  1. investigating Oct 15, 2026, 04:15 PM UTC

    We are currently investigating an issue causing some orders of Swarovski UK (SWAR-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Oct 15, 2026, 04:18 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.