Runa incident

Amazon Pay orders are failing

Runa is currently experiencing a minor incident affecting India, which began 6d ago. The vendor's full update timeline is below.

Started
Sep 30, 2026, 08:54 AM UTC
Resolved
Ongoing
Duration
● 5d 15h
Detected by Pingoru
Sep 30, 2026, 08:54 AM UTC

Affected components

India

Update timeline

  1. investigating Sep 30, 2026, 08:54 AM UTC

    We are currently investigating an issue causing some orders of Amazon Pay (AMZ-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Sep 30, 2026, 09:54 AM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.