Runa incident

Vanden Borre BE orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on May 2, 2026 affecting Gift Processing, lasting 3d 4h. The incident has been resolved; the full update timeline is below.

Started
May 02, 2026, 11:18 AM UTC
Resolved
May 05, 2026, 04:13 PM UTC
Duration
3d 4h
Detected by Pingoru
May 02, 2026, 11:18 AM UTC

Affected components

Gift Processing

Update timeline

  1. investigating May 02, 2026, 11:18 AM UTC

    We are currently investigating an issue causing some orders of Vanden Borre BE (VBORRE-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved May 05, 2026, 04:13 PM UTC

    This incident has been resolved.