Runa incident

Xbox Game Pass Ultimate 1 Month CA orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on May 2, 2026 affecting Gift Processing, lasting 5d 8h. The incident has been resolved; the full update timeline is below.

Started
May 02, 2026, 06:17 AM UTC
Resolved
May 07, 2026, 02:47 PM UTC
Duration
5d 8h
Detected by Pingoru
May 02, 2026, 06:17 AM UTC

Affected components

Gift Processing

Update timeline

  1. investigating May 02, 2026, 06:17 AM UTC

    We are currently investigating an issue causing some orders of Xbox Game Pass Ultimate 1 Month CA (XBXGP1-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved May 07, 2026, 02:47 PM UTC

    This incident has been resolved.