Rose Rocket Outage History

Rose Rocket is up right now

Pingoru has recorded 50 incidents for Rose Rocket: 10 in the last 12 months and 1 in the last 90 days.

Source: status.roserocket.com

50incidents recorded
10last 12 months
1last 90 days
2 hourstypical duration
Incidents per month
012AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Rose Rocket in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202600 of 744 (0%)
June 202600 of 720 (0%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202613 of 720 (0%)
October 202600 of 516 (0%)

Incidents, newest first

Notice September 22, 2026 Slowness reported - we are investigating 3h 4m Core TMS, Customer/Shipper Portal, Driver Mobile

Started Sep 22, 2026, 03:51 PM UTC· resolved Sep 22, 2026, 06:56 PM UTC

  1. investigating Sep 22, 2026, 03:51 PM UTC

    We have been notified of slowness affecting our software and are currently investigating.

  2. identified Sep 22, 2026, 04:37 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 22, 2026, 04:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Sep 22, 2026, 04:53 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Sep 22, 2026, 06:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 16, 2026 Issue Sending Invoices 51m Core TMS

Started Jan 16, 2026, 02:36 PM UTC· resolved Jan 16, 2026, 03:28 PM UTC

  1. identified Jan 16, 2026, 02:36 PM UTC

    We're currently investigating a potential issue impacting sending invoices. You may experience timeouts. We'll provide updates as we learn more.

  2. resolved Jan 16, 2026, 03:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 25, 2025 Emails sent from Rose Rocket are not being received 2h 33m Core TMS

Started Nov 25, 2025, 05:15 PM UTC· resolved Nov 25, 2025, 07:49 PM UTC

  1. investigating Nov 25, 2025, 05:15 PM UTC

    We are currently investigating the issue

  2. resolved Nov 25, 2025, 07:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 18, 2025 Cloudflare global outage 3h 18m Core TMS

Started Nov 18, 2025, 12:17 PM UTC· resolved Nov 18, 2025, 03:35 PM UTC

  1. monitoring Nov 18, 2025, 12:17 PM UTC

    We are currently experiencing instability due to an outage affecting a core internet service provider (Cloudflare). We are closely monitoring their recovery status.

  2. monitoring Nov 18, 2025, 03:14 PM UTC

    Claudeflare has implemented the fix, and Rose Rocket is back operational. We have upgraded the status to "Degraded Performance" to continue monitoring the recovery.

  3. resolved Nov 18, 2025, 03:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 17, 2025 Analytics Degraded Service 23m Analytics & Reports

Started Nov 17, 2025, 06:37 PM UTC· resolved Nov 17, 2025, 07:00 PM UTC

  1. identified Nov 17, 2025, 06:37 PM UTC

    Currently we are investigating certain reports in our Analytics which are failing to load. We have identified the root cause and are working on resolving

  2. monitoring Nov 17, 2025, 06:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 17, 2025, 07:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 14, 2025 Analytics Delayed Updates 4h 46m Analytics & Reports

Started Nov 14, 2025, 03:55 PM UTC· resolved Nov 14, 2025, 08:41 PM UTC

  1. investigating Nov 14, 2025, 03:55 PM UTC

    We are currently experiencing delays with our Analytics platform refreshing. We are currently investigating the issue.

  2. resolved Nov 14, 2025, 08:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 7, 2025 Minor issue - Analytics Down 24m Analytics & Reports

Started Nov 07, 2025, 02:29 PM UTC· resolved Nov 07, 2025, 02:54 PM UTC

  1. identified Nov 07, 2025, 02:29 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Nov 07, 2025, 02:30 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Nov 07, 2025, 02:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 6, 2025 Analytics - Partial Outage 1h 9m Analytics & Reports

Started Nov 06, 2025, 11:27 PM UTC· resolved Nov 07, 2025, 12:36 AM UTC

  1. investigating Nov 06, 2025, 11:27 PM UTC

    We are investigating a failure with our Analytics module and working to identify the root cause

  2. monitoring Nov 07, 2025, 12:16 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 07, 2025, 12:36 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 5, 2025 QuickBooks Online -> Service disruption 2h 45m Integrations & APIs

Started Nov 05, 2025, 07:30 PM UTC· resolved Nov 05, 2025, 10:15 PM UTC

  1. investigating Nov 05, 2025, 07:30 PM UTC

    We are currently investigating an issue affecting our integration with QuickBooks Online. Users may experience delays or errors when syncing financial data

  2. resolved Nov 05, 2025, 10:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 29, 2025 Data pipeline issues affecting Analytics & Reports 3h 15m Analytics & Reports

Started Oct 29, 2025, 03:04 PM UTC· resolved Oct 29, 2025, 06:19 PM UTC

  1. investigating Oct 29, 2025, 03:04 PM UTC

    We are currently investigating the issue

  2. resolved Oct 29, 2025, 06:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 20, 2025 AWS Outage 9h 41m Core TMS

Started Oct 20, 2025, 01:39 PM UTC· resolved Oct 20, 2025, 11:20 PM UTC

  1. investigating Oct 20, 2025, 01:39 PM UTC

    Rose Rocket services may be degraded while Amazon Web Services recovers.

  2. monitoring Oct 20, 2025, 01:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Oct 20, 2025, 01:43 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 20, 2025, 11:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 21, 2025 General Software Slowness 2h 20m Core TMS

Started Aug 21, 2025, 06:17 PM UTC· resolved Aug 21, 2025, 08:37 PM UTC

  1. investigating Aug 21, 2025, 06:17 PM UTC

    We are currently investigating this issue.

  2. investigating Aug 21, 2025, 06:18 PM UTC

    We’re currently investigating a potential issue impacting general performance. You may experience delays. We’ll provide updates as we learn more.

  3. identified Aug 21, 2025, 07:07 PM UTC

    We’ve identified the issue affecting performance due to a third party system. You may still experience delays. We are monitoring and will update as soon as possible.

  4. resolved Aug 21, 2025, 08:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 2, 2025 Analytics Reports Not Loading 2h 44m Analytics & Reports

Started Jul 02, 2025, 05:36 PM UTC· resolved Jul 02, 2025, 08:21 PM UTC

  1. investigating Jul 02, 2025, 05:36 PM UTC

    We’re currently investigating a potential issue impacting Analytics reports. You may experience Query Failed errors and timeouts. We’ll provide updates as we learn more.

  2. resolved Jul 02, 2025, 08:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 19, 2025 Loads not showing in the Driver App 24m Driver Mobile

Started Jun 19, 2025, 03:09 PM UTC· resolved Jun 19, 2025, 03:34 PM UTC

  1. investigating Jun 19, 2025, 03:09 PM UTC

    We’re currently investigating a potential issue impacting the Rose Rocket Driver App. You may experience errors on viewing loads in the app. We’ll provide updates as we learn more.

  2. investigating Jun 19, 2025, 03:32 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jun 19, 2025, 03:34 PM UTC

    The issue impacting the Driver App has been resolved. All systems are operating normally. We’ve confirmed functionality is restored and continue to monitor closely.

Read the full incident report →

Minor June 18, 2025 "We're currently investigating reports of issues with Analytics." –

Started Jun 18, 2025, 03:58 PM UTC· resolved Jun 18, 2025, 03:58 PM UTC

  1. resolved Jun 18, 2025, 04:01 PM UTC

    We are currently investigating this issue.

Read the full incident report →

Minor June 12, 2025 Third Party Outage 59m Core TMS, Customer/Shipper Portal, Integrations & APIs

Started Jun 12, 2025, 08:38 PM UTC· resolved Jun 12, 2025, 09:38 PM UTC

  1. monitoring Jun 12, 2025, 08:38 PM UTC

    We are currently observing intermittent service disruptions from our third-party providers. These issues may temporarily impact the performance of features such as Maps and Address Lookups. Our team is actively monitoring the situation and will provide updates as needed.

  2. resolved Jun 12, 2025, 09:38 PM UTC

    The earlier issues caused by intermittent disruptions from external service providers have been resolved. All affected functionality—including Maps, Address Lookups—has returned to normal operation.

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Critical June 4, 2025 Analytics Not Loading (due to external service partner) 6h 10m Analytics & Reports

Started Jun 04, 2025, 03:19 PM UTC· resolved Jun 04, 2025, 09:29 PM UTC

  1. investigating Jun 04, 2025, 03:19 PM UTC

    Rose Rocket Analytics functionality is not currently working due to an issue with our external Analytics service partner. The partner is investigating the issue on their end.

  2. resolved Jun 04, 2025, 09:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 29, 2025 Major outage on EDI / API 5h 28m Integrations & APIs

Started May 29, 2025, 03:15 PM UTC· resolved May 29, 2025, 08:43 PM UTC

  1. investigating May 29, 2025, 03:15 PM UTC

    We are currently experience a major outage on EDI/API service. Our Team is working to resolve this as soon as possible. we will keep you updated. Thank you for your patience.

  2. identified May 29, 2025, 03:57 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 29, 2025, 04:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 29, 2025, 08:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 5, 2025 Users unable to send rate confirmation to carriers 42m Core TMS

Started May 05, 2025, 03:32 PM UTC· resolved May 05, 2025, 04:14 PM UTC

  1. investigating May 05, 2025, 03:32 PM UTC

    We have received reports of users being unable to send out rate confirmation. We are currently investigating this issue.

  2. investigating May 05, 2025, 03:32 PM UTC

    We are continuing to investigate this issue.

  3. resolved May 05, 2025, 04:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 31, 2025 System Loading Issues 3m Core TMS

Started Mar 31, 2025, 07:01 PM UTC· resolved Mar 31, 2025, 07:05 PM UTC

  1. investigating Mar 31, 2025, 07:01 PM UTC

    We are currently experiencing issues loading pages in Rose Rocket. Our team is actively investigating and working to resolve.

  2. resolved Mar 31, 2025, 07:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 25, 2025 Login Access Down 1h 26m Core TMS

Started Mar 25, 2025, 06:07 PM UTC· resolved Mar 25, 2025, 07:34 PM UTC

  1. investigating Mar 25, 2025, 06:07 PM UTC

    We have received reports from users being unable to login to Rose Rocket. We are currently investigating the issue.

  2. monitoring Mar 25, 2025, 07:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 25, 2025, 07:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 12, 2025 System Slowness 51m Core TMS, Customer/Shipper Portal, Analytics & Reports

Started Feb 12, 2025, 08:22 PM UTC· resolved Feb 12, 2025, 09:14 PM UTC

  1. investigating Feb 12, 2025, 08:22 PM UTC

    We have received reports of system slowness within Rose Rocket and multiple error messages popping up. We are currently investigating the issue.

  2. resolved Feb 12, 2025, 09:14 PM UTC

    This incident has now been resolved.

Read the full incident report →

Major December 4, 2024 Customers unable to export invoices to Quickbooks 24m Integrations & APIs

Started Dec 04, 2024, 08:04 PM UTC· resolved Dec 04, 2024, 08:28 PM UTC

  1. investigating Dec 04, 2024, 08:04 PM UTC

    We are currently investigating this issue.

  2. resolved Dec 04, 2024, 08:28 PM UTC

    This incident has been resolved.

Read the full incident report →