Rose Rocket incident

Slowness reported - we are investigating

Notice Resolved View vendor source →

Rose Rocket experienced a notice incident on September 22, 2026 affecting Core TMS and Customer/Shipper Portal and 1 more component, lasting 3h 4m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2026, 03:51 PM UTC
Resolved
Sep 22, 2026, 06:56 PM UTC
Duration
3h 4m
Detected by Pingoru
Sep 22, 2026, 03:51 PM UTC

Affected components

Core TMSCustomer/Shipper PortalDriver Mobile

Update timeline

  1. investigating Sep 22, 2026, 03:51 PM UTC

    We have been notified of slowness affecting our software and are currently investigating.

  2. identified Sep 22, 2026, 04:37 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 22, 2026, 04:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Sep 22, 2026, 04:53 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Sep 22, 2026, 06:56 PM UTC

    This incident has been resolved.