Rootnet incident

Reduced availability of DNS platform

Notice Resolved View vendor source →

Rootnet experienced a notice incident on September 9, 2025 affecting DNS - nsauth.myrootnet.nl and DNS - nsauth.myrootnet.com, lasting 4h 4m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2025, 07:07 AM UTC
Resolved
Sep 09, 2025, 11:11 AM UTC
Duration
4h 4m
Detected by Pingoru
Sep 09, 2025, 07:07 AM UTC

Affected components

DNS - nsauth.myrootnet.nlDNS - nsauth.myrootnet.com

Update timeline

  1. investigating Sep 09, 2025, 07:07 AM UTC

    We're seeing reduced availability of the DNS platform resulting in DNS queries not receiving an answer.

  2. monitoring Sep 09, 2025, 07:20 AM UTC

    We've seen a spike in traffic due to a DDoS. This resulted in reduced reachability of services like our DNS platform and thus failing DNS queries. The attack has been mitigated for now but we're closely monitoring the network traffic for deviations.

  3. resolved Sep 09, 2025, 11:11 AM UTC

    We're no longer seeing DDoS traffic and all services work as expected.