RocketReach incident

Issues with RocketReach API

Minor Resolved View vendor source →

RocketReach experienced a minor incident on May 6, 2026 affecting API, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 12:53 PM UTC
Resolved
May 06, 2026, 12:53 PM UTC
Duration
—
Detected by Pingoru
May 06, 2026, 12:53 PM UTC

Affected components

API

Update timeline

  1. investigating May 05, 2026, 10:42 AM UTC

    Status: Investigating We are currently looking into an issue with the RocketReach API. We'll provide an update as soon as possible. Affected components API (Degraded performance)

  2. resolved May 06, 2026, 12:53 PM UTC

    Status: Resolved We've identified the root cause to be related to a subset of our customers running on legacy infrastructure. We have provisioned new infrastructure and transitioned remaining API workloads to this new system. We believe that this will fully address all of the issues and will continue to monitor API performance and stability. Affected components API (Operational)