RocketReach incident

Elevated errors and slow performance

Minor Resolved View vendor source →

RocketReach experienced a minor incident on August 27, 2026 affecting RocketReach.co and Extension and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2026, 05:04 PM UTC
Resolved
Aug 27, 2026, 05:04 PM UTC
Duration
—
Detected by Pingoru
Aug 27, 2026, 05:04 PM UTC

Affected components

RocketReach.coExtensionAPIMCP

Update timeline

  1. investigating Aug 27, 2026, 03:19 PM UTC

    Status: Investigating Some customers may experience errors or slow loading in RocketReach. We are investigating elevated error rates and are working to restore normal performance. Affected components API (Degraded performance) MCP (Degraded performance) RocketReach.co (Degraded performance) Extension (Degraded performance)

  2. monitoring Aug 27, 2026, 04:20 PM UTC

    Status: Monitoring Service has been restored across RocketReach, the Extension, API, and MCP. We are actively monitoring performance to ensure it remains stable. Affected components RocketReach.co (Operational) Extension (Operational) API (Operational) MCP (Operational)

  3. resolved Aug 27, 2026, 05:04 PM UTC

    Status: Resolved We have resolved the issue with the RocketReach platform and are currently monitoring. We apologize for any inconvenience this caused. Affected components RocketReach.co (Operational) Extension (Operational) API (Operational) MCP (Operational)