RocketReach incident

API Webhook Delivery Delayed

Minor Resolved View vendor source →

RocketReach experienced a minor incident on August 20, 2026 affecting API, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2026, 04:00 PM UTC
Resolved
Aug 20, 2026, 04:00 PM UTC
Duration
—
Detected by Pingoru
Aug 20, 2026, 04:00 PM UTC

Affected components

API

Update timeline

  1. investigating Aug 20, 2026, 06:00 AM UTC

    Status: Investigating Webhook delivery is currently behind. We are working on identifying the source of the backup. Affected components API (Degraded performance)

  2. identified Aug 20, 2026, 01:00 PM UTC

    Status: Identified We have identified the source of the backed up webhooks. We are actively working on delivering the undelivered webhooks to catch up to be sending in real time. Affected components API (Degraded performance)

  3. resolved Aug 20, 2026, 04:00 PM UTC

    Status: Resolved Webhooks have been delivered and no longer queued. Affected components API (Operational)