Rocket.net incident

Network issue in London

Major Resolved View vendor source →

Rocket.net experienced a major incident on October 29, 2025, lasting 3h 19m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2025, 04:38 PM UTC
Resolved
Oct 29, 2025, 07:57 PM UTC
Duration
3h 19m
Detected by Pingoru
Oct 29, 2025, 04:38 PM UTC

Update timeline

  1. resolved Oct 29, 2025, 07:57 PM UTC

    Our vendor, Leaseweb, has replaced the failing switch and things should be normalizing now. We will provide a full RCA once Leaseweb makes it available. We are also prioritizing moving these servers into our own data centers to avoid such unacceptable resolution times in the future.