Robocorp Outage History

Robocorp had 7 outages in the last 2 years totaling 23h 1m of downtime — averaging 0.3 incidents per month.

There were 7 Robocorp outages since August 5, 2024 totaling 23h 1m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.robocorp.com

Critical November 18, 2025

Website and documentation impacted by Cloudflare issues

Detected by Pingoru: Nov 18, 2025, 02:11 PM UTC
Resolved: Nov 18, 2025, 05:09 PM UTC
Duration: 2h 57m

Affected: Website and documentation

Timeline · 2 updates

investigating Nov 18, 2025, 02:11 PM UTC

Sema4.ai corporate website at https://sema4.ai and documentation at https://sema4.ai/docs are impacted by the ongoing Cloudflare outage. Please see https://www.cloudflarestatus.com/ for the most up-to-date status updates. We expect the issues to resolve once Cloudflare restores service.
resolved Nov 18, 2025, 05:09 PM UTC

Although Cloudflare still has open issues, our site has been back up and stable for a while. We will close this issue but continue monitoring the situation.

Read the full incident report →

Major October 20, 2025

Issues on US based deployments

Detected by Pingoru: Oct 20, 2025, 12:36 PM UTC
Resolved: Oct 21, 2025, 07:05 AM UTC
Duration: 18h 28m

Affected: RobotsAPISSO integration

Timeline · 2 updates

monitoring Oct 20, 2025, 12:36 PM UTC

We're monitoring issues on our US based deployments. Some of the services are recovering but at the moment there are issues with e.g. robot process run executions and scheduling.
resolved Oct 21, 2025, 07:05 AM UTC

The issue affecting our Control Room products in the U.S. region has been fully resolved. All services are now operating normally. Please note that scheduled runs and API triggers initiated during the outage period—between 11:40 PM PDT on October 19 and 3:55 PM PDT on October 20—were likely impacted and may not have executed. We recommend reviewing the status of affected runs in Control Room and manually re-running any missed processes as needed.

Read the full incident report →

Major March 15, 2025

Database engine upgrade on SSO authentication database, US based deployments

Detected by Pingoru: Mar 15, 2025, 08:28 AM UTC
Resolved: Mar 15, 2025, 08:55 AM UTC
Duration: 26m

Affected: SSO integration

Timeline · 2 updates

investigating Mar 15, 2025, 08:28 AM UTC

Today's database upgrade 3/3: SSO integration database engine upgrade for US based deployments is in progress. SSO-based users may encounter failures in login or session refresh. Backend services or API access is not impacted.
resolved Mar 15, 2025, 08:55 AM UTC

Upgrade is complete and we are monitoring the performance.

Read the full incident report →

Major March 15, 2025

Database engine upgrade on SSO authentication database, EU based deployments

Detected by Pingoru: Mar 15, 2025, 08:00 AM UTC
Resolved: Mar 15, 2025, 08:26 AM UTC
Duration: 26m

Affected: SSO integration

Timeline · 3 updates

identified Mar 15, 2025, 08:00 AM UTC

Today's database upgrade 2/3: SSO integration database engine upgrade for EU based deployments is in progress. SSO-based users may encounter failures in login or session refresh. Backend services or API access is not impacted.
identified Mar 15, 2025, 08:26 AM UTC

Upgrade is complete and we are monitoring the performance.
resolved Mar 15, 2025, 08:26 AM UTC

This incident has been resolved.

Read the full incident report →

Minor March 15, 2025

Database engine upgrade on eu1 (Ireland) Control Room instance

Detected by Pingoru: Mar 15, 2025, 07:35 AM UTC
Resolved: Mar 15, 2025, 07:54 AM UTC
Duration: 18m

Affected: RobotsAPI

Timeline · 2 updates

investigating Mar 15, 2025, 07:35 AM UTC

Today's database upgrade 1/3: core database engine upgrade for eu1 (Ireland) Control Room instance is in progress. We expect slightly increased error rates during a 10 minute time window in all Control Room services.
resolved Mar 15, 2025, 07:54 AM UTC

Upgrade is complete and we are monitoring the performance.

Read the full incident report →

Notice February 25, 2025

Database engine update on Control Room eu2 (AWS eu-central-1) instance

Detected by Pingoru: Feb 25, 2025, 08:16 AM UTC
Resolved: Feb 25, 2025, 08:30 AM UTC
Duration: 13m

Affected: API

Timeline · 2 updates

investigating Feb 25, 2025, 08:16 AM UTC

As previously announced, we are performing a database update on the eu2 Control Room instance hosted in Frankfurt, Germany. Occasional API call failures or other minor disruptions in service may be expected during the update. Our team is closely monitoring the progress, and we will keep this page up to date with status.
resolved Feb 25, 2025, 08:30 AM UTC

Upgrade on eu2 is complete. Apologies for the inconvenience.

Read the full incident report →

Notice August 5, 2024

Control Room login failures

Detected by Pingoru: Aug 05, 2024, 09:13 AM UTC
Resolved: Aug 05, 2024, 09:23 AM UTC
Duration: 10m

Timeline · 2 updates

investigating Aug 05, 2024, 09:13 AM UTC

We are investigating issues with failure to log in to Control Room.
resolved Aug 05, 2024, 09:23 AM UTC

This issue has been resolved. The issue impacted only end-user facing feature. Any automations running on the platform were not impacted. Our apologies for the inconvenience.

Read the full incident report →