Robocorp experienced a major incident on October 20, 2025 affecting Robots and API and 1 more component, lasting 18h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Oct 20, 2025, 12:36 PM UTC
We're monitoring issues on our US based deployments. Some of the services are recovering but at the moment there are issues with e.g. robot process run executions and scheduling.
- resolved Oct 21, 2025, 07:05 AM UTC
The issue affecting our Control Room products in the U.S. region has been fully resolved. All services are now operating normally. Please note that scheduled runs and API triggers initiated during the outage period—between 11:40 PM PDT on October 19 and 3:55 PM PDT on October 20—were likely impacted and may not have executed. We recommend reviewing the status of affected runs in Control Room and manually re-running any missed processes as needed.