Robly incident

Website Latency

Minor Resolved View vendor source →

Robly experienced a minor incident on May 18, 2018 affecting Web Portal and Email Delivery and 1 more component, lasting 4h 12m. The incident has been resolved; the full update timeline is below.

Started
May 18, 2018, 01:24 PM UTC
Resolved
May 18, 2018, 05:36 PM UTC
Duration
4h 12m
Detected by Pingoru
May 18, 2018, 01:24 PM UTC

Affected components

Web PortalEmail DeliveryAPI

Update timeline

  1. investigating May 18, 2018, 01:24 PM UTC

    We are currently investigating this issue. We are seeing system wide latency and timeout errors. This impacts campaign sending, test emails, imports/exports, and system navigation.

  2. identified May 18, 2018, 04:53 PM UTC

    We've identified the issue and the system is returning to normal functionality.

  3. resolved May 18, 2018, 05:36 PM UTC

    This incident has been resolved.