Robly experienced a major incident on April 17, 2026 affecting Email Delivery, lasting 5h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 17, 2026, 10:42 AM UTC
We are currently experiencing an issue with one of our servers that is causing delays in email delivery for a subset of users. Some emails may take longer than expected to be sent. Our team is actively investigating the issue and working to resolve it as quickly as possible. We will provide updates as soon as more information becomes available
- identified Apr 17, 2026, 11:38 AM UTC
Our team has identified the issue and is actively working on a fix. We will provide updates as soon as more information becomes available.
- monitoring Apr 17, 2026, 01:41 PM UTC
Our team implemented a fix a few minutes ago and is currently monitoring the system to ensure deliveries are returning to normal. We will continue to provide updates as needed.
- resolved Apr 17, 2026, 04:41 PM UTC
All services have returned to expected performance levels. Thank you for your patience.