Robly incident

Connectivity Issues - Live Chat

Minor Resolved View vendor source →

Robly experienced a minor incident on July 17, 2018 affecting Web Portal, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2018, 07:34 PM UTC
Resolved
Jul 17, 2018, 08:08 PM UTC
Duration
34m
Detected by Pingoru
Jul 17, 2018, 07:34 PM UTC

Affected components

Web Portal

Update timeline

  1. investigating Jul 17, 2018, 07:34 PM UTC

    We are currently experiencing some connectivity issues with our live chat provider, which are currently being investigated.

  2. identified Jul 17, 2018, 07:39 PM UTC

    The issue has been identified and engineers are working to correct the issue.

  3. resolved Jul 17, 2018, 08:08 PM UTC

    The issue should be fully resolved; we will continue to monitor.