Robly incident

Service Disruption: Login, API and app.robly.com Issues

Major Resolved View vendor source →

Robly experienced a major incident on May 3, 2019 affecting Web Portal and Email Delivery and 1 more component, lasting 2h 47m. The incident has been resolved; the full update timeline is below.

Started
May 03, 2019, 02:22 PM UTC
Resolved
May 03, 2019, 05:10 PM UTC
Duration
2h 47m
Detected by Pingoru
May 03, 2019, 02:22 PM UTC

Affected components

Web PortalEmail DeliveryAPI

Update timeline

  1. investigating May 03, 2019, 02:22 PM UTC

    Investigating - We are currently investigating reports related to login, test emails, navigating app.robly.com, and as well as issues with some of our API calls, . Please refer to this status post for further updates.

  2. monitoring May 03, 2019, 03:21 PM UTC

    Service has resumed and we will continue to monitor system performance.

  3. resolved May 03, 2019, 05:10 PM UTC

    This incident has been resolved.