Robly experienced a minor incident on December 7, 2021 affecting Email Delivery, lasting 14h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 07, 2021, 05:51 PM UTC
Robly is aware of potential issues with our cloud service provider. Our team is currently investigating for any immediate impact this has on our platform. At this time, we are aware that some users are intermittently impacted. We will follow up promptly with another update as we have one.
- investigating Dec 07, 2021, 09:29 PM UTC
Robly is aware of potential issues with our cloud service provider. Our team keeps investigating for any immediate impact this has on our platform. At this time, we are aware that some users as well as our Messaging Platform are intermittently impacted. We will follow up promptly with another update as we have one.
- monitoring Dec 08, 2021, 12:50 AM UTC
Our cloud provider has recently applied a fix that may improve the experience for some of our services. We will continue to monitor the issue until it's resolved.
- resolved Dec 08, 2021, 12:24 PM UTC
Our team has confirmed that the incident has been resolved. All our systems are operational without any delays. All the campaigns that were still available in our logs were retried. Thank you for your patience.