Robly experienced a major incident on May 12, 2022 affecting Web Portal, lasting 3h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 12, 2022, 04:08 PM UTC
We're currently investigating an issue that is leaving our editor unavailable. Our team is working diligently to bring things back online. We appreciate your patience and understanding while we dig into this issue. Any questions or concerns should be directed to [email protected]. Thank you, The Robly Team
- monitoring May 12, 2022, 06:23 PM UTC
A fix has been implemented and we are monitoring the results. If you're still having issues please reach out to [email protected].
- resolved May 12, 2022, 07:36 PM UTC
The third party team who hosts the editor has resolved the incident. There was an issue with authorization following a deployment they did early this morning that affected Robly. The editor is back up and running. If you run into any further issues please email [email protected]. Thank you, The Robly Team