Robly incident

Partial Outage Affecting Campaign Delivery

Minor Resolved View vendor source →

Robly experienced a minor incident on February 2, 2024 affecting Email Delivery and API, lasting 6h 36m. The incident has been resolved; the full update timeline is below.

Started
Feb 02, 2024, 03:48 PM UTC
Resolved
Feb 02, 2024, 10:25 PM UTC
Duration
6h 36m
Detected by Pingoru
Feb 02, 2024, 03:48 PM UTC

Affected components

Email DeliveryAPI

Update timeline

  1. identified Feb 02, 2024, 03:48 PM UTC

    Certain customers may experience a delay in campaign sends. The issue has been identified, and our Engineers are working to resolve it. We'll update our status page as they become available.

  2. monitoring Feb 02, 2024, 07:02 PM UTC

    A fix has been implemented, and all pending campaigns have resumed without any error. We will continue to monitor the situation for the next hour.

  3. resolved Feb 02, 2024, 10:25 PM UTC

    This incident has been resolved.