Robly incident

Unable to Upload Images Inside of the Editor

Minor Resolved View vendor source →

Robly experienced a minor incident on February 29, 2024 affecting Web Portal, lasting 5d 1h. The incident has been resolved; the full update timeline is below.

Started
Feb 29, 2024, 06:42 PM UTC
Resolved
Mar 05, 2024, 08:07 PM UTC
Duration
5d 1h
Detected by Pingoru
Feb 29, 2024, 06:42 PM UTC

Affected components

Web Portal

Update timeline

  1. identified Feb 29, 2024, 06:42 PM UTC

    Our engineers are currently working to resolve the issue of being unable to upload images within the editor. As a temporary workaround, you can upload image files by clicking "My Files" on the left and then clicking "Upload Files" on the top right of the page you are directed to. We will provide additional updates as we continue our investigation.

  2. monitoring Mar 04, 2024, 03:27 PM UTC

    Our team has implemented a fix for the issue preventing image uploads within the editor. You can now upload images directly within the editor as usual. We're closely monitoring the situation to ensure stability. If you encounter any further issues, please let us know at [email protected]. Thank you for your patience! 🚀

  3. resolved Mar 05, 2024, 08:07 PM UTC

    This incident has been resolved.