Robly incident

Degraded Performance due to Database Migration

Minor Resolved View vendor source →

Robly experienced a minor incident on October 30, 2018 affecting Web Portal and Email Delivery and 1 more component, lasting 9h 7m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2018, 06:51 PM UTC
Resolved
Oct 31, 2018, 03:59 AM UTC
Duration
9h 7m
Detected by Pingoru
Oct 30, 2018, 06:51 PM UTC

Affected components

Web PortalEmail DeliveryAPI

Update timeline

  1. monitoring Oct 30, 2018, 06:51 PM UTC

    Due to a database migration, our website is experiencing reduced speed in all areas of the website, including campaign sends, contact imports, and editor functionality. We expect this slowdown to continue throughout the remainder of the business day.

  2. monitoring Oct 30, 2018, 06:51 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Oct 31, 2018, 03:59 AM UTC

    This incident has been resolved.