Robly experienced a minor incident on June 13, 2023 affecting Email Delivery and API, lasting 4h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Email DeliveryAPI
Update timeline
- identified Jun 13, 2023, 08:08 PM UTC
Certain customers may experience a delay in campaign sends and reporting due to an outage from one of our providers. The issue has been identified and their team is working to resolve the issue. Campaigns will continue to send once the issue is resolved. We'll update our status page as they become available.
- monitoring Jun 13, 2023, 09:14 PM UTC
A fix has been implemented and all pending campaigns have resumed without any error. We will continue to monitor the situation for the next hour.
- resolved Jun 14, 2023, 12:53 AM UTC
The incident has been resolved.