Robly experienced a major incident on October 25, 2023 affecting Email Delivery and API, lasting 1d 20h. The incident has been resolved; the full update timeline is below.
Affected components
Email DeliveryAPI
Update timeline
- investigating Oct 25, 2023, 12:04 AM UTC
Our team is currently investigating an issue affecting some accounts using Branding. We will follow up promptly with another update as information becomes available to us.
- identified Oct 25, 2023, 02:35 PM UTC
Our Engineers have identified the issue affecting some accounts using Branding and are working on a fix.
- monitoring Oct 26, 2023, 12:16 AM UTC
Our Engineers have implemented a fix and are currently monitoring the results.
- resolved Oct 26, 2023, 08:05 PM UTC
This incident has been resolved.