Robly experienced a major incident on March 10, 2025 affecting Web Portal, lasting 1h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Web Portal
Update timeline
- investigating Mar 10, 2025, 03:27 PM UTC
We’re currently experiencing an issue with our Email editor. Our Engineering team is actively investigating the cause. They are working to resolve it as quickly as possible. We’ll provide updates as soon as we have more information. Thanks for your patience!
- investigating Mar 10, 2025, 03:28 PM UTC
We are continuing to investigate this issue.
- monitoring Mar 10, 2025, 04:30 PM UTC
We have identified the issue and implemented a solution—things are returning to normal. We are closely monitoring the situation to ensure the system remains stable.
- resolved Mar 10, 2025, 05:12 PM UTC
This incident has been resolved.