Riverty experienced a major incident on August 3, 2023 affecting Riverty API DACH and Riverty API Benelux and 1 more component, lasting 2h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 03, 2023, 07:57 AM UTC
Unfortunately, we have to inform you about an ongoing incident that is disrupting our service. The service has been affected since Aug 3, 2023 8:34am CET. We have escalated the incident to our DevOps engineering team, who are currently working on resolving the issue. We will provide you with an update within 1 hour.
- monitoring Aug 03, 2023, 08:48 AM UTC
We are updating you about the ongoing incident that is disrupting our service. The issue is affecting order search functionality. Payment processing is not affected. We are still working on resolving this incident and restoring service.
- resolved Aug 03, 2023, 10:30 AM UTC
We are happy to inform you about the incident that was disrupting our service has been resolved. The service has been restored since Aug 3, 2023 11:55am CET.