Riverty Outage History
Riverty is up right nowPingoru has recorded 50 incidents for Riverty: 4 in the last 12 months and 2 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 1 | 1 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 2 | 141 of 744 (19%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 744 (0%) |
| November 2026 | 0 | 0 of 75 (0%) |
Incidents, newest first
Minor August 21, 2026 Riverty is experiencing disruptions on its Merchant Portal 5d 20h Merchant Portal
Started Aug 21, 2026, 12:59 PM UTC· resolved Aug 27, 2026, 09:50 AM UTC
- identified Aug 21, 2026, 12:59 PM UTC
Unfortunately, we have to inform you about an ongoing incident that is disrupting our service. The option to download invoices is not available via the merchant portal. The service has been affected since 18 August 13:46 CET We have escalated the incident to our second line team, who are currently working on resolving the issue. We will provide you with an update as soon as more information is available.
- identified Aug 25, 2026, 09:24 AM UTC
The incident is still being worked on by our tech teams, and we will inform you when a resolution is in place.
- resolved Aug 27, 2026, 09:50 AM UTC
We are happy to inform you about the incident that was disrupting our service has been resolved. The download option is now available again.
Notice August 21, 2026 Riverty had an incident with its Merchant Portal function. 2h 47m Merchant Portal
Started Aug 21, 2026, 09:31 AM UTC· resolved Aug 21, 2026, 12:18 PM UTC
- resolved Aug 21, 2026, 12:51 PM UTC
We have to inform you about an incident that was disrupting our service. The merchant portal has been affected since 21 August 11:31 CET until 21 August 14:18 CET During this time we noticed that the option to view invoice details was unavailable. This has now been fixed, and the function has been restored to normal service.
Minor May 26, 2026 Riverty API is experiencing disruptions 42m Riverty API Norway, Riverty API Sweden, Riverty API Finland, Riverty API Denmark
Started May 26, 2026, 07:36 AM UTC· resolved May 26, 2026, 08:18 AM UTC
- identified May 26, 2026, 07:36 AM UTC
Unfortunately, we have to inform you about an ongoing incident that is disrupting our service. The service has been affected since 26.May 2026 8:43 AM CET We have escalated the incident to our second line team, who are currently working on resolving the issue. We will provide you with an update within 1 hour.
- resolved May 26, 2026, 08:18 AM UTC
We are happy to inform you about the incident that was disrupting our service has been resolved. The service has been restored since 26.May 2026 10:05 AM CET
Major February 27, 2026 Riverty is experiencing disruptions with the Merchant Portal 7h 33m Merchant Portal
Started Feb 27, 2026, 08:57 AM UTC· resolved Feb 27, 2026, 04:30 PM UTC
- identified Feb 27, 2026, 08:57 AM UTC
Unfortunately, we have to inform you about an ongoing incident that is disrupting our Merchant Portal. This means that orders are not visible in the Merchant Portal. We have escalated the incident to our second and third line teams, who are currently working on resolving the issue.
- monitoring Feb 27, 2026, 10:29 AM UTC
We have escalated this issue to a 3rd party provider to assist us with restoring our service.
- resolved Feb 27, 2026, 04:30 PM UTC
The incident has been resolved, and the merchant portal is now fully available again
Critical October 29, 2025 Riverty is experiencing disruptions 1h 48m Riverty App
Started Oct 29, 2025, 07:05 PM UTC· resolved Oct 29, 2025, 08:53 PM UTC
- monitoring Oct 29, 2025, 07:05 PM UTC
Riverty is currently experiencing a service disruption due to a general outage at our cloud infrastructure provider. Our engineering teams are actively investigating the issue in collaboration with the service provider and are working to restore full service as soon as possible. We will provide further updates as soon as more information becomes available
- resolved Oct 29, 2025, 08:53 PM UTC
We are happy to inform you about the incident that was disrupting our service has been resolved after the issues has been solved on cloud service provider. The service has been restored since 29.10.2025 21:45 CET.
Major September 11, 2025 Riverty is experiencing disruptions 1h Riverty API Sweden
Started Sep 11, 2025, 06:28 AM UTC· resolved Sep 11, 2025, 07:29 AM UTC
- identified Sep 11, 2025, 06:28 AM UTC
Unfortunately, we have to inform you about an ongoing incident that is disrupting our service. The service has been partially affected since 10.09.2025 22:00 CET. We have escalated the incident to our second line team, who are currently working on resolving the issue.
- resolved Sep 11, 2025, 07:29 AM UTC
We are happy to inform you about the incident that was disrupting our service has been resolved. The service has been restored since 11.09.2025 09:15 CET.
Major August 19, 2025 Riverty is experiencing disruptions - Riverty API Sweden 1h 23m Riverty API Sweden
Started Aug 19, 2025, 08:38 AM UTC· resolved Aug 19, 2025, 10:02 AM UTC
- identified Aug 19, 2025, 08:38 AM UTC
Unfortunately, we have to inform you about an ongoing incident that is disrupting our service. The service has been affected since Aug 19, 2025 10:02 AM CEST We have escalated the incident to our second line team, who are currently working on resolving the issue. We will provide you with an update within 1 hour.
- monitoring Aug 19, 2025, 09:50 AM UTC
We are monitoring the system that was disrupting our service. System status is stabilising. We will provide you with an update when the incident is fully resolved.
- resolved Aug 19, 2025, 10:02 AM UTC
We are happy to inform you about the incident that was disrupting our service has been resolved. The service has been restored since Aug 19, 2025 11:07 AM CEST.
Minor June 4, 2025 Riverty is experiencing disruptions for 3rd party risk data provider 15h 15m Riverty API Norway, Riverty API Sweden
Started Jun 04, 2025, 08:14 PM UTC· resolved Jun 05, 2025, 11:30 AM UTC
- identified Jun 04, 2025, 08:14 PM UTC
Unfortunately, we have to inform you about an ongoing incident that is disrupting our service. The service has been affected since June 4, 2025 6:39 PM CEST. We have escalated the incident to our second line team, who are currently working on resolving the issue. We will provide you with an update within 1 hour.
- monitoring Jun 04, 2025, 09:13 PM UTC
We are updating you about the ongoing incident that is disrupting our service. The investigation determined our external service provider has been experiencing technical issues and is working on resolving the incident and restoring service. We will continue providing you with the updates until the incident is resolved and service is restored.
- resolved Jun 05, 2025, 11:30 AM UTC
We are happy to inform you about the incident that was disrupting our service has been resolved. The service has been restored since Jun 5, 2025 12:55 PM CET.
Minor April 30, 2025 Riverty API Norway is experiencing disruptions 40m Riverty API Norway
Started Apr 30, 2025, 02:00 PM UTC· resolved Apr 30, 2025, 02:41 PM UTC
- identified Apr 30, 2025, 02:00 PM UTC
Unfortunately, we have to inform you about an ongoing incident that is disrupting our service. BankID in Norway is experiencing a partial outage. The service has been affected since Apr 30, 2025 15:24 CET. We have escalated the incident to our second line team, who are currently working on resolving the issue. We will provide you with an update within 1 hour.
- resolved Apr 30, 2025, 02:41 PM UTC
We are happy to inform you about the incident that was disrupting our service has been resolved. The service has been restored since Apr 30, 2025 15:58 CET.
Major April 10, 2025 Riverty is experiencing disruptions - Hosted Checkout 2h 15m Hosted Checkout
Started Apr 10, 2025, 09:59 AM UTC· resolved Apr 10, 2025, 12:14 PM UTC
- identified Apr 10, 2025, 09:59 AM UTC
Unfortunately, we have to inform you about an ongoing incident that is disrupting our service. We are experiencing an issue with our Hosted Checkout component. We are currently working on a solution to fix this issue. The service has been affected since April 10 2025, 08:00 am CET.
- resolved Apr 10, 2025, 12:14 PM UTC
We are happy to inform you about the incident that was disrupting our service has been resolved. The service has been restored since April 10 2025, 02:00 pm CET.
Minor April 6, 2025 Riverty is experiencing disruptions 34m Riverty API Norway, Riverty API Sweden
Started Apr 06, 2025, 03:39 PM UTC· resolved Apr 06, 2025, 04:14 PM UTC
- monitoring Apr 06, 2025, 03:39 PM UTC
Unfortunately, we have to inform you about an ongoing incident that is disrupting our service. The service Sca has been affected since Apr 6, 16:32 CEST . We have escalated the incident to our Checkout & Elements (eCom), who are currently working on resolving the issue. We will provide you with an update within 1 hour.
- resolved Apr 06, 2025, 04:14 PM UTC
We are happy to inform you about the Incident on the external provider end has been mitigated and all strong customer authentication attempts are working nominally. Authentication attempts were failing between 16:32-17:27 CET, for a 55-minute time window. We will continue to collaborate with our partners to get a detailed analysis on the root cause. We're sorry for any inconvenience this has caused.
Major March 7, 2025 Hosted Checkout incident for merchants using Lightspeed 4h 44m Hosted Checkout
Started Mar 07, 2025, 12:38 PM UTC· resolved Mar 07, 2025, 05:22 PM UTC
- identified Mar 07, 2025, 12:38 PM UTC
We have identified an issue with our Hosted Checkout for our merchants using Lightspeed. We are currently working on a solution to fix this issue.
- resolved Mar 07, 2025, 05:22 PM UTC
We are happy to inform you about the issue that was disrupting our service has been resolved. The service has been restored.
Minor February 17, 2025 Riverty is experiencing disruptions 1h 25m Riverty API DACH, Riverty API Benelux, Hosted Fields, Riverty API Norway and 3 more
Started Feb 17, 2025, 05:44 PM UTC· resolved Feb 17, 2025, 07:09 PM UTC
- identified Feb 17, 2025, 05:44 PM UTC
Unfortunately, we have to inform you about an ongoing incident that is disrupting our service. The service Hosted Checkout has been affected since 04 pm CET. We have escalated the incident to our second line team, who are currently working on resolving the issue. We will provide you with an update within 1 hour.
- identified Feb 17, 2025, 05:51 PM UTC
We are continuing to work on a fix for this issue.
- identified Feb 17, 2025, 05:52 PM UTC
We are continuing to work on a fix for this issue.
- resolved Feb 17, 2025, 07:09 PM UTC
We are happy to inform you about the incident that was disrupting our service has been resolved. The service has been restored since [08:00 CET]. We identified an issue affecting consumer-facing descriptions in our Hosted Checkout. A hotfix has been deployed, and the issue is now resolved.