Riverty incident

Riverty is experiencing disruptions with the Merchant Portal

Major Resolved View vendor source →
Started
Feb 27, 2026, 08:57 AM UTC
Resolved
Feb 27, 2026, 04:30 PM UTC
Duration
7h 33m
Detected by Pingoru
Feb 27, 2026, 08:57 AM UTC

Affected components

Merchant Portal

Update timeline

  1. identified Feb 27, 2026, 08:57 AM UTC

    Unfortunately, we have to inform you about an ongoing incident that is disrupting our Merchant Portal. This means that orders are not visible in the Merchant Portal. We have escalated the incident to our second and third line teams, who are currently working on resolving the issue.

  2. monitoring Feb 27, 2026, 10:29 AM UTC

    We have escalated this issue to a 3rd party provider to assist us with restoring our service.

  3. resolved Feb 27, 2026, 04:30 PM UTC

    The incident has been resolved, and the merchant portal is now fully available again

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