Riverty incident

Riverty Customer Support is experiencing disruptions

Major Resolved View vendor source →

Riverty experienced a major incident on September 12, 2023 affecting Customer Service Netherlands, lasting 1m. The incident has been resolved; the full update timeline is below.

Started
Sep 12, 2023, 08:05 AM UTC
Resolved
Sep 12, 2023, 08:07 AM UTC
Duration
1m
Detected by Pingoru
Sep 12, 2023, 08:05 AM UTC

Affected components

Customer Service Netherlands

Update timeline

  1. identified Sep 12, 2023, 08:05 AM UTC

    Unfortunately, we have to inform you about an ongoing incident that is disrupting our customer support phone lines The service has been affected since 09:00 am CET. We are currently working on resolving the issue.

  2. resolved Sep 12, 2023, 08:07 AM UTC

    We would like to inform that the issue disrupting customer service is now being resolved.