Riverty incident

Issues with Authorize check on Riverty API

Major Resolved View vendor source →

Riverty experienced a major incident on July 19, 2024 affecting Riverty API Sweden, lasting 2d 9h. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2024, 07:56 AM UTC
Resolved
Jul 21, 2024, 05:16 PM UTC
Duration
2d 9h
Detected by Pingoru
Jul 19, 2024, 07:56 AM UTC

Affected components

Riverty API Sweden

Update timeline

  1. identified Jul 19, 2024, 07:56 AM UTC

    Due to a third-party provider issue, we are currently unable to perform authorize checks on the Riverty API in the Sweden market. This may result in failed transactions. We will provide you with an update within 1 hour. Started: July 19, 2024 08:47 CET

  2. monitoring Jul 19, 2024, 08:56 AM UTC

    We are updating you about the ongoing incident that is disrupting our service. Our external service provider has been experiencing technical issues and is working on resolving the incident and restoring service. We will continue providing you with the updates until the incident is resolved and service is restored.

  3. monitoring Jul 19, 2024, 09:58 AM UTC

    We are updating you about the ongoing incident that is disrupting our service. Our external service provider has been experiencing technical issues and is working on resolving the incident and restoring service. We will continue providing you with the updates until the incident is resolved and service is restored.

  4. monitoring Jul 19, 2024, 11:04 AM UTC

    We are updating you about the ongoing incident that is disrupting our service. Our external service provider has been experiencing technical issues and is working on resolving the incident and restoring service. We will continue providing you with the updates until the incident is resolved and service is restored.

  5. monitoring Jul 19, 2024, 11:59 AM UTC

    We are updating you about the ongoing incident that is disrupting our service. Our external service provider has been experiencing technical issues and is working on resolving the incident and restoring service. We will continue providing you with the updates until the incident is resolved and service is restored.

  6. monitoring Jul 19, 2024, 12:56 PM UTC

    We are updating you about the ongoing incident that is disrupting our service. Our external service provider has been experiencing technical issues and is working on resolving the incident and restoring service. We will continue providing you with the updates until the incident is resolved and service is restored.

  7. monitoring Jul 19, 2024, 01:57 PM UTC

    We are updating you about the ongoing incident that is disrupting our service. Our external service provider has been experiencing technical issues and is working on resolving the incident and restoring service. We will not post any more updates until we get a resolution notification from our 3rd party provider.

  8. resolved Jul 21, 2024, 05:16 PM UTC

    We are happy to inform you about the incident that was disrupting our service has been resolved. The service has been restored and operational since July 20, 2024 11:00 am CET