Riverty incident

Hosted Checkout incident for merchants using Lightspeed

Major Resolved View vendor source →

Riverty experienced a major incident on March 7, 2025 affecting Hosted Checkout, lasting 4h 44m. The incident has been resolved; the full update timeline is below.

Started
Mar 07, 2025, 12:38 PM UTC
Resolved
Mar 07, 2025, 05:22 PM UTC
Duration
4h 44m
Detected by Pingoru
Mar 07, 2025, 12:38 PM UTC

Affected components

Hosted Checkout

Update timeline

  1. identified Mar 07, 2025, 12:38 PM UTC

    We have identified an issue with our Hosted Checkout for our merchants using Lightspeed. We are currently working on a solution to fix this issue.

  2. resolved Mar 07, 2025, 05:22 PM UTC

    We are happy to inform you about the issue that was disrupting our service has been resolved. The service has been restored.