Risotto experienced a major incident on May 12, 2025 affecting Agent, lasting 1h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Agent
Update timeline
- investigating May 12, 2025, 11:01 PM UTC
We are seeing an elevated error rate due to a Slack incident (https://slack-status.com/2025-05/7b32241eb41a54aa). This is resulting in sporadic unresponsiveness from Risotto's Slackbot, repeated messages, and intermittent inability for users to view threaded replies. We are monitoring and will post updates to this page.
- identified May 12, 2025, 11:35 PM UTC
We are monitoring the ongoing Slack incident (https://slack-status.com/2025-05/7b32241eb41a54aa) and will update this incident once we know more.
- resolved May 13, 2025, 12:30 AM UTC
This incident has been resolved.